As an educator, you look out for talent and drive. You want to enroll students that will do more than pay tuition fees. You are on a mission to find the type of students that will make your institute proud. Before going through admission forms, use your website to communicate what degrees your institute offers. One such degree that has everyone talking is S.T.E.M. (Science, Technology, Engineering and Mathematics). According to a survey conducted by the National Association of Colleges and Employers (NACE), employers are expected to hire 9.5% fresh graduates from the class of 2012. This means they want to hire industrious students that have the latest insight on S.T.E.M. fields.
If you really want a surge of inquisitive students, then add live chat to website. Upon entering your website, students are greeted by a customer service representative (CSR) through live chat. A customizable chat API window appears on their screen. By being proactively greeted, it shows students you proffer help in real-time. As they go through your website, CSRs monitor their online behavior to know in which program the students are interested in. In this way, the greeter can instantly provide additional information on the spot to help the prospect student make enrollment decision.
When CSRs realize their assistance is required, they do not hesitate to help. They send a proactive chat invitation to commence a one-on-one conversation. Once the invitation is accepted, students can discuss all their concerns. By adding live chat to website, you can rest assure CSRs courteously handle all of their questions. Live support chat website additionally helps by navigating links around the website and by proffering support around the clock 24/7.